EVERY SINGLE TIME I visit Subway, I see someone turn into a big pile of uncertain mess when ”the pressure is finally on” to order their sandwich … despite my impatience, I find the spectacle somewhat amusing.
Doesn’t really matter what they look like (Suit, Overalls, Male, Female, Just got back from the gym …) or how old they are, I‘ve seen almost every type do it.
Having stood in line for 3-5 minutes, waiting your turn, with nothing else to do, you’d think it would be a no-brainer to “know what you want” when the time came – oh nooooo.
Not only do we have the whole “can’t make up my mind”, “uuuuhh like yeaaaah uuuuuh … oh wait … uuuuuh” we get all the gestures that go with it … head scratching, ear pulling, face rubbing, hair tossing, leaning forward, peering at the menu … and then the ultimate … changing of minds after finally placing the order. Unbelievable.
I’D LIKE TO MAKE A SUGGESTION
Figure out what you want while in line, and then step up and “make a play” by confidently and succinctly placing your order … let me demonstrate:
“SIX INCH TURKEY ON WHEAT WITH CHEDDAR CHEESE”.
It has become my mission at Subway, to provide the crisp one-liner of an order so that the sandwich-maker can get on with their job and not have to suffer through the ramblings of someone probably high on Starbucks.
But that’s just me …



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So true! The irony is in the fact that they just played this same game at the Starbucks that fueled their caffiene high! I appreciate your one-liner and wish more would implement. But until they do, amusement is a positive response.